BlueMessaging

BlueMessaging

This case study of BlueMessaging is based on a July 2019 survey of Changepoint customers by TechValidate, a 3rd-party research service.

The Challenge

The business challenges that led the profiled company to evaluate and ultimately select Changepoint:

  • How they managed projects/work before choosing a Changepoint Solution:
    • Excel
  • Challenges that led their purchase of Changepoint:
    • Difficulty managing and staffing resources
    • Need better project intake based on resource constraints
    • Challenges delivering projects on time and on budget
    • Capturing accurate time and expense information
    • Need for accurate revenue recognition
  • Vendors evaluated before selecting their Changepoint solution:
    • CA Clarity PPM (Broadcom)
    • Clarizen
    • NetSuite OpenAir

The Use Case

The key features and functionalities of Changepoint that the surveyed company uses:

  • Changepoint solutions they are using:
    • Daptiv
  • Identified their use case for their Changepoint solution to be Professional Services Automation.
  • Methodologies they use to run projects:
    • Agile
    • Waterfall
    • Scrum
  • When asked if they anticipate forcing all projects under one methodology in the next 3-5 years, they said yes, they will only use one project management methodology.

The Results

The surveyed company achieved the following results with Changepoint:

  • They strongly agree that Changepoint’s solution is well worth the investment.
  • Realized value in using Changepoint’s solutions in 1-6 months.
  • Changepoint solutions on the following capabilities compared to other solutions evaluated or used:
    • breadth of capabilities: same/equal
    • ability to adapt to my organization’s processes: best in class
    • dedicated, knowledgeable, & responsive customer care support: better
    • value returned for the price: best in class
    • ease of use: best in class
    • onboarding Experience: best in class
    • reporting and Insights: best in class
    • overall solution performance: best in class
  • Level of improvement on the following:
    • Projects/Engagements coming in on or ahead of schedule: 76-100%
    • Project or Service Engagements coming in on or under budget: 76-100%
    • Efficient resource utilization: 76-100%
    • Alignment to company strategy: 76-100%
    • Executive-level reporting and visibility: >100%
    • Overall planning process efficiency: 76-100%
    • Overall business outcomes: >100%

Company Profile

Company:
BlueMessaging

Company Size:
Small Business

Industry:
Professional Services

About Changepoint

Changepoint is a leading provider of project portfolio management (PPM), professional services automation (PSA), and enterprise architecture (EA) solutions. We help more than 1,000 global customers transform chaos into order with work management solutions that help teams prioritize initiatives and get the job done. Whether you’re managing a portfolio of projects, engagements, or applications, Changepoint solutions help you realize benefits faster.

Learn More:

Changepoint, Inc.

Changepoint