Newgen Software Technologies

This case study of Newgen Software Technologies is based on a July 2019 survey of Changepoint customers by TechValidate, a 3rd-party research service.

The Challenge

The business challenges that led the profiled company to evaluate and ultimately select Changepoint:

  • How they managed projects/work before choosing a Changepoint Solution:
    • Microsoft Project
    • A manual process
  • Challenges that led their purchase of Changepoint:
    • Difficulty managing and staffing resources
    • Need better project intake based on resource constraints
    • Aligning initiatives to organization’s strategy
    • Managing a complex portfolio of projects in one place
    • Challenges delivering projects on time and on budget
    • Capturing accurate time and expense information
    • Lack of visibility into financial & operational data
    • Understanding & optimizing their Enterprise Architecture
    • Ensuring better business outcomes
    • The prior solution was not flexible enough for needs
  • Vendors evaluated before selecting their Changepoint solution:
    • CA Clarity PPM (Broadcom)

The Use Case

The key features and functionalities of Changepoint that the surveyed company uses:

  • Changepoint solutions they are using:
    • Changepoint
  • Identified their use case for their Changepoint solution to be Enterprise PMO.
  • Methodologies they use to run projects:
    • Agile
    • Waterfall
  • When asked if they anticipate forcing all projects under one methodology in the next 3-5 years, they said no, they use the best methodology for the type of project.

The Results

The surveyed company achieved the following results with Changepoint:

  • They strongly agree that Changepoint’s solution is well worth the investment.
  • Changepoint solutions on the following capabilities compared to other solutions evaluated or used:
    • breadth of capabilities: significantly better
    • ability to adapt to my organization’s processes: significantly better
    • dedicated, knowledgeable, & responsive customer care support: best in class
    • value returned for the price: best in class
    • ease of use: significantly better
    • onboarding Experience: significantly better
    • reporting and Insights: significantly better
    • overall solution performance: significantly better
  • Level of improvement on the following:
    • Projects/Engagements coming in on or ahead of schedule: 26-50%
    • Project or Service Engagements coming in on or under budget: 51-75%
    • Efficient resource utilization: 76-100%
    • Alignment to company strategy: 76-100%
    • Executive-level reporting and visibility: 51-75%
    • Overall planning process efficiency: 76-100%
    • Overall business outcomes: 76-100%

Company Profile

Newgen Software Technologies

Company Size:
Small Business


About Changepoint

Changepoint is a leading provider of project portfolio management (PPM), professional services automation (PSA), and enterprise architecture (EA) solutions. We help more than 1,000 global customers transform chaos into order with work management solutions that help teams prioritize initiatives and get the job done. Whether you’re managing a portfolio of projects, engagements, or applications, Changepoint solutions help you realize benefits faster.

Learn More:

Changepoint, Inc.