Medium Enterprise Professional Services Company

This case study of a medium enterprise professional services company is based on a July 2019 survey of Changepoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

The Challenge

The business challenges that led the profiled company to evaluate and ultimately select Changepoint:

  • How they managed projects/work before choosing a Changepoint Solution:
    • Excel
    • Smartsheet
    • Microsoft Project
    • JIRA
  • Challenges that led their purchase of Changepoint:
    • Difficulty managing and staffing resources
    • Need better project intake based on resource constraints
    • Aligning initiatives to organization’s strategy
    • Capturing accurate time and expense information
    • Providing timely and accurate Executive-level reporting
    • Ensuring better business outcomes
  • Vendors evaluated before selecting their Changepoint solution:
    • Planview
    • Clarizen
    • JIRA
    • Microsoft
    • Innotas

The Use Case

The key features and functionalities of Changepoint that the surveyed company uses:

  • Changepoint solutions they are using:
    • Daptiv
  • Identified their use case for their Changepoint solution to be Business PMO.
  • Methodologies they use to run projects:
    • Agile
    • Waterfall
    • Scrum
    • Kanban
  • When asked if they anticipate forcing all projects under one methodology in the next 3-5 years, they said no, they use the best methodology for the type of project.

The Results

The surveyed company achieved the following results with Changepoint:

  • They strongly agree that Changepoint’s solution is well worth the investment.
  • Realized value in using Changepoint’s solutions in 6-12 months.
  • Changepoint solutions on the following capabilities compared to other solutions evaluated or used:
    • breadth of capabilities: same/equal
    • ability to adapt to my organization’s processes: significantly better
    • dedicated, knowledgeable, & responsive customer care support: significantly better
    • value returned for the price: same/equal
    • ease of use: better
    • onboarding Experience: better
    • reporting and Insights: significantly better
    • overall solution performance: better
  • Level of improvement on the following:
    • Projects/Engagements coming in on or ahead of schedule: 51-75%
    • Efficient resource utilization: 51-75%
    • Alignment to company strategy: 76-100%
    • Executive-level reporting and visibility: 76-100%
    • Overall planning process efficiency: 26-50%
    • Overall business outcomes: 51-75%

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Medium Enterprise

Industry:
Professional Services

About Changepoint

Changepoint is a leading provider of project portfolio management (PPM), professional services automation (PSA), and enterprise architecture (EA) solutions. We help more than 1,000 global customers transform chaos into order with work management solutions that help teams prioritize initiatives and get the job done. Whether you’re managing a portfolio of projects, engagements, or applications, Changepoint solutions help you realize benefits faster.

Learn More:

Changepoint, Inc.

Changepoint