Professional services organizations (PSO) are having to change as the tech industry is disrupted by new, emerging business models. Digital transformations and cloud-based technologies are evolving how PSOs traverse the customer lifecycle. Where does your PSO stand and how can professional services automation (PSA) help?
Traditionally, professional services had a clear place in landing the deal and getting a customer up and running. But today, there’s greater opportunity for the PSO to support customer success throughout the lifecycle and change how it delivers revenue as subscription-based packages replace up-front product sales.
Download the white paper, “Professional Services: Hopscotching from Level 2 to Level 3 and Beyond,” to find out the PSO can fit in today’s emerging business models and to find out if your PSO is ready to hopscotch to a greater maturity.